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The BBC Good Food Wine Club's Guarantee

If you're not happy with a bottle, you don't pay for it.

Contact Us

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  • Need help changing or cancelling your wine plan?
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  • Questions regarding your account or our wines.

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Contact our customer services teams

Tel: 03300 242 855

Phone lines open

Monday to Friday: 8:30 – 19:00

Saturday: 9:00 – 17:00

Sunday: 10:00 – 16:00

Send us an email

By post

BBC Good Food Wine Club,

Laithwaite's Wine Customer Services,

One Waterside Drive,

Arlington Business Park,

Theale,

Berkshire,

RG7 4SW

£ 100% Money-back
Guarantee
Free delivery
on 24+ bottles
Award-winning
wines & customer service
EXCELLENT
rating