Use code FREEVIP24 for up to TWO FREE bottles until midnight 13th March – details here

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Contact Us

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  • Need help changing or cancelling your wine plan?
  • Need help tracking your order?
  • Questions regarding your account or our wines.

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Contact our customer services teams

Tel: 03300 242 855

Phone lines open

Monday to Friday: 9:00 – 17:00

Saturday: 9:00 – 14:00

Sunday: Closed

By post

BBC Good Food Wine Club,

Laithwaite's Wine Customer Services,

One Waterside Drive,

Arlington Business Park,

Theale,

Berkshire,

RG7 4SW